Shipping Terms & Conditions

Fast and Reliable Shipping

We understand that you're eager to receive your customised products. That's why we partner with trusted local and international carriers to provide you with fast and reliable shipping services.

Shipping Costs

We offer competitive shipping rates for all orders within the UAE. The shipping cost is calculated based on factors such as the size, weight, delivery period and destination of your order. You can view the shipping cost at checkout before completing your purchase.

Estimated Delivery Times

Note: The delivery time is calculated upon confirmation of the design and payment. Our estimated delivery time typically ranges from 1-15 business days, depending on your location and the products you've ordered.

Please note that these are approximate times, and we make every effort to deliver your order promptly. We also undertake urgent orders in exceptional cases.

Delivery Attempts

Our standard delivery window spans from 8 AM to 10 PM. While we strive to meet these timeframes, please understand that we are unable to guarantee precise delivery at a specific hour.

If our delivery partner is unable to deliver your order on the first attempt, they will make 1 additional attempt or leave a notice with instructions for rescheduling or pickup.

Shipping Information

To facilitate a seamless delivery experience, kindly ensure that your address is complete and includes a valid phone number. We cannot assume responsibility for delays caused by incomplete or inaccurate shipping details.

Tracking Your Order

For your convenience, we provide tracking information for all orders. Once your order is shipped, you will receive a tracking number that allows you to monitor the progress of your delivery online.

Order Confirmation and Updates

After placing your order, you will receive an order confirmation email. We will also keep you updated on the status of your order, including shipping notifications and estimated delivery dates.

Shipping Restrictions

While we strive to offer shipping services across the UAE, there may be certain remote or restricted areas where delivery may not be available. We recommend checking with our customer support team for delivery in remote areas.

Lost or Delayed Shipments

In the rare event of a lost or significantly delayed shipment, please contact our customer support team, and we will initiate an investigation with our shipping partner to resolve the issue promptly.

Customs and Duties

For international orders, including those imports to the UAE, please note that customs duties and taxes may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

Free Shipping Options

We occasionally offer free shipping promotions for orders within the UAE. Keep an eye out for these special offers as they may apply to your purchase.

Secure Packaging

We take utmost care in packaging your products to ensure they reach you in perfect condition. From sturdy boxes for posters and banners to protective packaging for delicate items like stickers and corporate gifts, your order will be handled with care.

International Shipping

If you're placing an order from outside the UAE but require delivery to a UAE address, please note that standard delivery times and charges will be applicable.

Customization Lead Times

For custom-printed products such as t-shirts or bulk orders, please be aware that there may be additional lead times to allow for printing and customization. These lead times will be communicated to you during the ordering process.